KYC Technical Requirements and Troubleshooting 

The Pi Network Know Your Customer (KYC) service is vital in its development. It is a key aspect of the protocol’s Open mainnet launch. 

While many Pioneers have struggled for eligibility, some users have earned the right to begin their KYC verification process. For Pioneers who have gotten the eligibility message in their mobile applications, here are some technical tips to ensure that the application process is smooth: 

• The KYC application requires an iOS 14.5 or later for iPhone and Android 7 Operating System (OS) or the newest versions for Android devices. 
• Ensure you update the Pi Browser to the latest version before you begin the KYC application. 
• Update Android WebView to the latest version from Google Play. 

It is recommended that you do the following troubleshooting before you start the KYC application: 

• Make sure you empty the cache memory of your mobile device. 
• Close other applications running in the background. 
• Turn off WIFI and use your mobile data or vice versa, depending on the browsing speed. 
• Do not use VPN. 

After carrying out every instruction and you still face problems, visit the Pi Network Bug Report portal HERE to report any issue encountered. 

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What is Pi Network:

Pi Network is a novel cryptocurrency and developer platform allowing mobile users to mine Pi coins without draining the battery. Pi’s blockchain secures economic transactions via a mobile meritocracy system and a full Web 3.0 experience where community developers can build decentralized applications (Dapps) for millions of users.

Where to find Pi Network:

Website | Twitter | LinkedIn | Facebook | Instagram |

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